Lost packages must be reported to our returns department within 30 days of the original order date to qualify for a replacement.
Articles in this section
- What if the carrier lost my package?
- How long does standard shipping take?
- My package never got delivered. Now what?
- How much does shipping cost?
- Has my package shipped?
- If I place the order today, when will you ship?
- How long will it take to get my package?
- Do you offer expedited shipping and how much does it cost?
- What carrier do you use to ship?
- If a coupon forces my order to go under the free shipping threshold will I still get free shipping?