All of our LD branded products are backed by a LIFETIME 100% satisfaction guarantee. Any remanufactured or compatible cartridge purchased from LD Products is covered from the date of purchase for the lifetime of the product. Product concerns must be dealt with within one year from the date of purchase. Concerns made known any time after the one-year period will be issued store credit. Products over a year old must be returned or a new order must be placed before a refund is processed.
Articles in this section
- When can I expect my refund?
- Are shipping charges refundable?
- Do you provide a return label?
- How do exchanges work?
- What if I ordered the wrong product?
- What is the lifetime guarantee?
- Can I just get store credit?
- Will you mail me a check for my refund?
- Is there a restocking fee?
- How long will it take to get my refund?