Any and all items that were ordered incorrectly and opened in any way are non-refundable. We cannot resell an item once it has been opened. Please double check your printer model and part numbers when ordering & before opening. Any incomplete orders or incorrectly received products must be reported to our returns department within 30 days of the original order date to qualify for a replacement.
Articles in this section
- When can I expect my refund?
- Are shipping charges refundable?
- Do you provide a return label?
- How do exchanges work?
- What if I ordered the wrong product?
- What is the lifetime guarantee?
- Can I just get store credit?
- Will you mail me a check for my refund?
- Is there a restocking fee?
- How long will it take to get my refund?