This is common with ink cartridges that have attached print heads (such as HP, Lexmark or Dell). Cartridges are typically kept flat or upside down for weeks or months before being used. As a result, the ink will settle at the other end of the cartridge and will be unable to directly feed the print head. The easiest remedy for this is to open the box and stand the cartridge upside down for a few minutes before using. Next, get a damp paper towel, fold it into quarters and the set cartridge print head down onto it, holding it there for three minutes. This will help to prime the printhead and pull the ink out. Finally, install the cartridge into your printer and print a few test pages.
Articles in this section
- Why is my new ink cartridge not printing?
- How can I get dried ink out of my inkjet print head so I can continue to print?
- Why am I getting an error message when I install my new cartridge?
- Why does it say my cartridge is empty when I install it?
- Is it normal for my cartridge to read low or empty?
- Why does the cartridge I received look bigger than the one that's already in my printer?
- Will my warranty be voided if I refill my cartridges?
- Why don't you carry Epson refill kits?
- Does the letter at the end of the HP inkjet cartridge part number matter?
- Some cartridges come in big sets for example, 4 black and 2 of each color. Can the cartridges be mixed around within the set so that we can get more of one color than others?